FREQUENTLY ASKED QUESTIONS

Get answers to some of the common questions we get.

General Questions

Does Supreme Clean Chem-Dry offer coupons, specials or promo codes for carpet cleaning?

We do occasionally offer coupons and special promotions. You can find our current coupons on the Coupons page. Follow us on Facebook, Google+ & Twitter to get the latest carpet cleaning coupons and be notified of promotions as soon as they happen.

Is Supreme Clean Chem-Dry a steam cleaning service?

No, Supreme Clean Chem-Dry is not a steam cleaner. We use carbonation to lift up dirt and grime from your carpets so we do not need to use the gallons of water that typical steam cleaners use.

Carpet Cleaning

How does Supreme Clean Chem-Dry compare to steam cleaning?

Traditional steam cleaning often drenches carpets with large amounts of water mixed with soaps and detergents. This keeps carpets wet for one to two days, which can encourage mold growth. Additionally, the remaining moisture can attract more dirt, causing your carpets to soil quickly.

Supreme Clean Chem-Dry takes a different approach. Our process uses only a fraction of the water that traditional steam cleaning requires. Instead of relying on harsh chemicals, we use millions of tiny carbonated bubbles to lift dirt from deep within the carpet fibers. This method allows us to efficiently remove dirt and moisture, leaving your carpets cleaner and drying much faster.

Take a look at a detailed comparison of Chem-Dry vs Steam Cleaning.

What is the best carpet cleaning method in Spring TX?

We think that the “best” carpet cleaning in Spring, TX should stand out as more efficient and healthier than any other method. Supreme Clean Chem-Dry provides deeper clean that requires less moisture. Carpets stay clean longer, and non-living allergens* and dust are washed away.

Why do I need protectant on my carpets?
Most new carpets come with a factory-applied protectant, but this naturally wears off over time. Reapplying protectant can help resist stains and dirt, keeping your carpets cleaner for longer. It also helps slow down the aging process and wear, making it a smart investment that can extend the life of your carpets.
How does Supreme Clean Chem-Dry remove pet urine odor from carpets?

Many companies just mask the pet odor. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment), to explode the urine crystals and break down the enzymes, which gets rid of the pet urine and odor forever.*

Will my carpets re-soil quickly after a professonial carpet cleaning in The Woodlands?

Not with Supreme Clean Chem-Dry. We use a natural, biodegradable carpet and upholstery cleaning solution. Our carpet cleaners in The Woodlands, TX, will deep clean your carpet without relying on soapy detergents. In contrast, traditional steam cleaning can lead to carpets re-soiling quickly. This could lead to more frequent professional cleanings being necessary.

How long will it take for my carpet to dry completely after a professional cleaning?

After a professional Chem-Dry carpet cleaning in The Woodland, it typically takes 1-2 hours for the carpet to dry. Sometimes carpets can take longer to dry for various reasons. In general, turning on your air conditioning or fans will help accelerate dry times

How often should I have my carpet deep cleaned in Conroe, TX?

Industry experts suggest that homeowners clean their carpets every 3-6 months. If you have kids, pets, or if someone in your home has asthma or allergies, it’s advisable to do it even more frequently. Regular carpet cleaning in Conroe will not only improve your home’s appearance, but it will also remove dust and non-living allergens*, improve your home’s indoor air quality, and extend the life of your carpeting.

Should I vacuum before Supreme Clean Chem-Dry cleaners arrive?

You do not need to clean before we arrive. Our professionally trained technicians will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive. This is included as part of our service.

What type of chemicals does Supreme Clean Chem-Dry use?

Chem-Dry uses a natural cleaning product called The Natural® as our primary cleaner. The Natural® doesn’t contain soapy detergents and is hypoallergenic. Traditional steam cleaners and DIY methods, use soaps, detergents, and harsh chemicals in their process.

Does Supreme CleanChem-Dry use less water than traditional steam cleaners?

Supreme Clean Chem-Dry uses up to 80% less water than typical steam cleaning because we have a unique cleaner that relies on millions of microscopic carbonation bubbles to release dirt and grime from the fibers of your carpet and raise it to the surface where it can easily be suctioned away. Our process allows your carpets to dry in only 1-2 hours.

Can other carpet cleaning methods actually hurt my carpets?

Yes. Steam cleaning uses a process of dumping large amounts of soapy water into your carpets and then trying to suck it all back out. Because the heavy amount of water results in an extended drying time, usually 1-2 days, this method can actually cause carpets to grow mold beneath the surface.

Does Supreme Clean Chem-Dry charge per room?

Yes. Our room sizes are based on 150 sq ft. If any of your rooms are over 150 sq ft, there may be an additional area charge. Hallways and stairs are considered to be separate from a room.

Upholstery Cleaning

How long does it take for furniture to dry after a professional upholstery cleaning?

In most cases, furniture dries within just a few hours after cleaning. However, depending on the type of fabric and how deep the cleaning was, especially in heavily stained areas, it may take overnight to fully dry. When it comes to professional upholstery cleaning in The Woodlands, our team ensures a thorough clean while minimizing drying time as much as possible.

Does Supreme Clean Chem-Dry offer protectant or stain guard for upholstery?

Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

How does Supreme Clean Chem-Dry clean upholstery?

Our upholstery cleaning process in The Woodlands is powered by our exclusive Hot Carbonating Extraction method, which features our core cleaner, The Natural®. Millions of tiny bubbles work deep into the fabric to loosen dirt, soil, spots, and non-living allergens* from the upholstery fibers. We then use powerful extraction equipment to lift away the grime and cleaning solution, leaving your furniture with a deeper, healthier clean compared to traditional methods.

How often do upholstery manufacturers recommend that you clean your furniture?

Manufacturers recommend professional upholstery cleaning in Spring, Conroe, and The Woodlands every 24-48 months. As with carpets, the presence of kids, pets, and asthma in the home necessitates more frequent cleanings to improve air quality and the overall healthiness of the home.

Why should I have my upholstered furniture professionally cleaned by Supreme Clean Chem-Dry?

Professional upholstery cleaning by Supreme Clean Chem-Dry removes deep-set dirt, soil, and non-living allergens* that household cleaners can’t reach. It also helps extend the life and appearance of your furniture.

Tile & Grout Cleaning

Why should I have my tile, stone and grout cleaned by Supreme Clean Chhem-Dry?

Just like carpet, tile, and grout collect dirt over time that dulls their appearance and discolors the surface. Only professional tile, stone, and grout cleaning can remove deep-down grime and refresh the look of your space. Skip the back-breaking scrubbing—our equipment does the hard work and leaves your tile looking better than ever.

How often should I schedule a cleaning for my tile, stone and/or grout?

Several factors influence how often you should schedule tile, stone, and grout cleaning. Foot traffic, kids, pets, and regular maintenance all play a role. If you notice stains or discoloration, it’s a clear sign your surfaces are due for a professional tile cleaning in The Woodlands, Conroe, Spring, and nearby cities.

Should I have grout lines professionally sealed?

Grout is a porous surface that easily absorbs dirt and spills, much like carpet. Applying a sealant adds a protective layer, giving you more time to clean up messes before they seep in. The level of stain resistance depends on the type of sealant used.

Area Rug Cleaning

Will the Supreme Clean Chem-Dry rug cleaning process hurt my rugs?

Our gentle yet effective rug cleaning process in The Woodlands, Conroe, and Spring is designed to protect the dye in your rug’s fibers, helping the colors stay vibrant and fresh. We use specialized products that help your area rugs stay cleaner for longer without harsh treatments.

Why should I have my area and oriental rugs cleaned in the Woodlands?

Area and oriental rugs often see heavy foot traffic and, like carpets and upholstered furniture, they trap dirt and dust as they filter the air in your home. The best way to remove that deep-down grime is with a professional rug cleaning. It not only refreshes the look of your rugs but also helps maintain a cleaner, healthier home overall.